Your views are important to us: we’re always keen to hear your questions, comments and concerns.
Speak with the class teacher
Parents’ evenings are held twice a year – once in the autumn term and again in the spring. However, informal meetings can be more effective. We encourage parents of all our pupils to keep in close contact with the school – it’s nearly always possible to speak with the class teacher for a moment or two before or after school, and a longer discussion can be arranged within a day or two through the school office. These meetings can be arranged if you have specific concerns or would like to know more about how to support your child.
Speak to the Headteacher
As well as speaking to the class teacher, Mrs Z Birchall can talk to you about ways to support you and your child. She treats all feedback sensitively and appropriately – your feedback is one of the ways we can keep getting better and better.
Put your views in writing
Every year in the summer term, we send out a short survey for parents / carers. The survey is usually in two sections. The first section asks you to agree / disagree to a few statements – these relate to Ofsted inspection criteria and will be about teaching, learning, behaviour and safety, and leadership. There’s always space for you to express your views, too. The second section is more open-ended and is usually linked to our school development plan – we might ask for your thoughts on an issue so we know whether or not we should work on improving it (school dinners, for example). The surveys can be returned to us unnamed, if you’d prefer.
Don’t wait until the annual survey, though! If you’ve got some feedback for us, we’d like to hear from you. You could send us an email or a short note to email@example.com
Parent View gives you the chance to tell Ofsted what you think about Scawby Academy. It asks for your opinion on 12 aspects of school, from the quality of teaching to dealing with bullying and poor behaviour. Ofsted uses the information you provide when making decisions about which schools to inspect, and when. By sharing your views, you’ll be helping us to improve – we’ll aim to keep doing the things you praise and sort out the things you criticise. Please remember that if your feedback is specific to your own child, it might be better to contact someone at school so we can respond quickly and specifically to help your child.
Contact Ofsted here: firstname.lastname@example.org
Make a complaint
Complaints are rare at Scawby Academy. We have an open culture. Staff are nearly always available – it’s easy to have a quick chat with teachers or the headteacher, so most concerns or complaints are dealt with quickly. However, if parents feel that they need to make a formal complaint, it should be made in writing to the Headteacher, who will investigate and give a response within ten days. If parents remain dissatisfied, they can appeal to the Chair of Governors. The case will then be reviewed by a Directors’ Panel and a final response given within twenty days. A copy of the Local Authority’s Complaints Procedure and any other documentation to which parents may require access is available from the school office.